Return and Refund Policy of DealsKaart

At DealsKaart, we strive to provide a seamless shopping experience for our customers. If you are not completely satisfied with your purchase, we’re here to help.

 

  1. Returns

 

1.1. Eligibility :- To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Items that are damaged, used, or not in their original condition may not be eligible for return.

 

1.2. Initiating a Return :- To initiate a return, please contact the vendor directly within 7 days of receiving your order. Vendors may have their own return policies, so please review the vendor’s return policy before initiating a return.

 

1.3. Return Shipping  :-  Unless the return is due to an error on the part of the vendor or DealsKaart, you may be responsible for return shipping costs. Please follow the vendor’s instructions for returning the item.

 

  1. Refunds

 

2.1. Refund Eligibility :- Once your return is received and inspected by the vendor, we will notify you of the approval or rejection of your refund. Refunds are subject to the vendor’s refund policy and may be issued in the form of store credit, exchange, or original payment method, as determined by the vendor.

 

2.2. Refund Processing Time :-  Refunds may take 15 days to process, depending on the vendor’s processing time and your payment method. DealsKaart is not responsible for refund processing times.

 

  1. Exchanges

 

3.1. Exchanges :- If you would like to exchange an item for a different size, color, or product, please contact the vendor directly to arrange an exchange. Exchanges are subject to the vendor’s exchange policy.

 

  1. Damaged or Defective Items

 

4.1. Damaged or Defective Items  :-  If your item arrives damaged or defective, please contact the vendor immediately to arrange for a replacement or refund. Please provide photos of the damaged or defective item to expedite the process.

 

  1. Cancellations

 

5.1. Order Cancellations :-  Orders may be cancelled within [number of hours/days] of purchase, depending on the vendor’s cancellation policy. After this time period, orders may not be eligible for cancellation.

 

  1. Contact Us

 

6.1. If you have any questions or concerns about our return and refund policy, please contact us at dealskaart@gmail.com/ +91-9877777820.

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